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Safety and privacy

Built to meet HIPAA rules. Patient information is private. We built ProfMed around that from the first day.

Two-step sign-in

Everyone signs in with a password and a 6-digit code we email them. A stolen password alone is not enough.

Encryption

Chat messages, photos, files, forms and visit notes are encrypted before they are stored.

Only what your job needs

An agency sees only its own patients. Each professional sees only their own offers and jobs. Medical businesses never see patient information – except the patient’s own doctor’s office, when the agency links it: it can read that patient’s visits and notes, never change them, and every look is recorded. ProfMed staff cannot read agency chats or patient records.

A record of every action

Important actions are recorded: who did what, and when. Visit check-ins and check-outs cannot be changed after they are saved.

Payments stay outside

When an agency pays ProfMed, the card is entered on Stripe’s secure page. ProfMed never sees card numbers. ProfMed is not involved in money between agencies and professionals.

Your choice, professionals

Your phone number and email stay private until you say yes to an agency.

Please do not send patient information through this website

The contact form on this website is for business questions only. Patient information belongs inside your agency’s ProfMed account, after you sign in.